--- title: "Contact Sozee — support, privacy and company details" description: "How to reach Sozee: support and privacy email addresses, mailing address, and response-time expectations." url: https://www.sozee.ai/contact --- # Contact Sozee — support, privacy and company details > How to reach Sozee: support and privacy email addresses, mailing address, and response-time expectations. For product help, account questions or billing, email support@sozee.ai — this is the fastest route to a human and the address our support team watches. For privacy requests (access, correction, deletion, opt-outs) email privacy@sozee.ai, or write to our Data Protection Officer at dpo@sozee.ai. We respond to valid privacy requests within 30 days (45 days for CCPA requests, one month for GDPR, both extendable as the law allows). Mailing address: Animus Technologies LLC (DBA Sozee AI), 440 Monticello Ave Ste 1802 PMB 95775, Norfolk, VA 23510, United States. To report content or request removal, use the complaints and content removal process — it is the monitored, legally tracked channel for takedowns. Sozee is on Instagram (@sozee.ai) and TikTok (@usesozee). ## Explore Sozee - [AI Photo Generator for Creators](https://www.sozee.ai/create-image): Type a scene and get a full set of photos of your AI Character — the same face every time, up to 4K. Direct the shot instead of running a shoot day. - [AI Video and Reel Generator](https://www.sozee.ai/create-video): Turn your images into video, clone a reel from any link, and give your Character a voice. Short-form video without a camera or a crew. - [Direct Every AI Photo You Generate](https://www.sozee.ai/photo-control): Set the setting, outfit, shot style, expression and objects before you generate — a photoshoot you direct from the keyboard, with no re-prompting. - [AI Photo Editor: Inpaint and 4K Upscale](https://www.sozee.ai/editing-suite): Brush out what's wrong, change an expression, recolor an outfit and upscale to 4K. Every generation opens into a full editor before you post. - [Schedule and Track Posts on Six Platforms](https://www.sozee.ai/post-analyze): Schedule photos, carousels, reels and stories to six platforms from one queue, then track impressions, reach and engagement for every Character. - [Your AI Content Copilot](https://www.sozee.ai/copilot): Tell Copilot what you need and it writes the caption, fills the prompt and schedules the post — with you approving every checkpoint along the way. - [AI Content Studio for Influencers](https://www.sozee.ai/influencer): Scale your output without scaling your shoot days. Three photos become an endless feed of on-brand content in your likeness, scheduled and posted for you. - [AI Content Studio for Micro-Creators](https://www.sozee.ai/micro-creator): Look like a full production team before you can afford one. Cast your Character once, then ship a daily feed without a daily shoot. - [Create an AI Influencer From Zero](https://www.sozee.ai/ai-influencer): Cast a persona from zero — no photos of you needed. Lock their identity, build a roster, and keep them posting around the clock. - [AI UGC Campaigns for Brands](https://www.sozee.ai/ugc-campaigns): Run creator campaigns end to end: brief, materials, posting, analytics and payouts in one place. Coming soon to Sozee for brands. - [Brand Portal: Pay Per View Placements](https://www.sozee.ai/brand-portal): Put your products into creator content and pay per view, with brand safety and approvals built in. Coming soon to Sozee for brands. - [White Label AI Content Studio](https://www.sozee.ai/white-label): Run your own branded AI content studio on Sozee's engine — your name, your pricing, your creators, on infrastructure you don't have to build. Now in beta. - [Terms of Service](https://www.sozee.ai/terms-of-service): The terms that govern your use of Sozee: accounts, subscriptions, content ownership, acceptable conduct, and cancellation. - [Privacy Policy](https://www.sozee.ai/privacy-policy): How Sozee collects, uses and protects your data — including reference photos, voice samples, and the content you generate. - [Acceptable Use Policy](https://www.sozee.ai/acceptable-use): What you may and may not create, upload or publish with Sozee, including our consent, likeness and prohibited content rules. - [Refund and Cancellation Policy](https://www.sozee.ai/refund-policy): How Sozee handles refunds, cancellations and billing disputes, what happens to credits you have already used, and what to expect when you cancel. - [18 U.S.C. 2257 Compliance](https://www.sozee.ai/2257-compliance): Sozee's 18 U.S.C. 2257 record-keeping compliance statement for content published on the platform, and how to reach our designated custodian of records. - [Anti-Trafficking Policy](https://www.sozee.ai/anti-trafficking): Sozee's zero-tolerance policy on trafficking and exploitation — how we detect, report and act on violations, and how to raise a concern with our team. - [Complaints and Content Removal](https://www.sozee.ai/complaints-removal): How creators, rights holders and the public can report content on Sozee and request removal, including our review process and expected response times. - [About Sozee](https://www.sozee.ai/about): the company behind the studio - [Contact](https://www.sozee.ai/contact): support and privacy contacts - [Agent guidance](https://www.sozee.ai/llms.txt): what Sozee is for and when to use it